WASHINGTON, DC: (August 15, 2023) Calibre CPA Group, PLLC, proudly announces they have won the prestigious ClearlyRated® 2023 Best of Accounting™ Award for Client Satisfaction for providing exceptional service to their accounting clients. The award highlights Calibre’s unwavering commitment to delivering exceptional service to its valued accounting clients, garnering an impressive 4.8 Stars based on responses. This achievement is underscored by Calibre’s remarkable Net Promoter Score (NPS) of over 86%, surpassing the industry average of 50% (2022). ClearlyRated, the reputable benchmarking firm, bestows this honor upon firms that excel in NPS scores, demonstrating their dedication to client-centric service.
“We are honored to receive the Best of Accounting Award because it is driven by direct feedback from our clients,” said James Kokolas, Managing Partner, Calibre CPA Group, PLLC. “We are committed to client satisfaction and exceptional service so this award is a testament to our hard-working and dedicated team!”
The 2023 Best of Accounting award program recognizes client and employee satisfaction leaders in the accounting industry. Participating firms use the Net Promoter® Score (NPS®) methodology to collect feedback and measure satisfaction of their clients and/or internal employees. Only firms that earned exceptional satisfaction ratings that outpace industry benchmarks for service qualified for the 2023 Best of Accounting award. Fewer than 1% of all accounting firms in the U.S. and Canada achieve Best of Accounting for client or employee satisfaction.
Calibre CPA Group is a distinguished accounting firm renowned for its commitment to employee growth, development, and excellence. With a focus on continuous learning, industry leadership, and diversity, Calibre provides an enriching environment for professionals to thrive which enhances the client experience.
Calibre is actively hiring at all levels. If you are interested in learning more about joining the Calibre team, please visit, Calibre Careers.
View the entire 2023 ClearlyRated Best of Accounting Winners.
Calibre CPA Group, PLLC, is a full-service accounting and advisory firm focused on helping tax-exempt organizations and business enterprises nationwide make a difference through proactive and value-added accounting, audit, taxation, forensic and risk advisory, and payroll compliance services. With offices in metropolitan Washington, DC, Chicago, IL, New York, NY, and Los Angeles, CA, they work hand-in-hand with associations and other not-for-profits, labor unions, employee benefit plans and business enterprises to help them stay ahead of financial developments and guide them through the complex mine field of accounting and reporting regulations. Calibre CPA Group has consecutively been named to the Washington Business Journal’s Largest Accounting Firms in Greater D.C. list and in 2021 was also named by Accounting Today as a Regional Leader in the Capital Region and made the Forbes 2021 America’s Best Tax and Accounting Firms List. For more information visit calibrecpa.com or follow us on Facebook, LinkedIn, and Instagram.
About ClearlyRated
ClearlyRated is a leading provider of client satisfaction surveys and service quality research for accounting and other professional service providers. We help firms leverage the Net Promoter® Score survey methodology to measure the client and employee experience, differentiate on service quality, and build online reputation.
About Best of Accounting
ClearlyRated’s Best of Accounting Award is the only award in the U.S. and Canada that recognizes public accounting firms that have proven superior service quality based entirely on ratings provided by their clients. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
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